All Shehnaaz Dance Academy (SDA) students and families are required to abide by our procedures and policies detailed below. Violation or disregard of our policies can lead to immediate dismissal from our classes without refund. Shehnaaz Dance Academy (SDA) currently conducted at 2 locations: Performing Arts Workshop (PAW) and Boys and Girls Club JC (BGC).

Make Ups: For our studio clients, we allow one make up class session per semester. Our PAW and BGC students are allowed one makeup class at either studio location per semester up to week 5 of the semester. Please inform us via email the date your child will miss a session and the date he/she would like to make it up. All make up requests should be in writing. Drop ins will not be permitted unless they pay the drop in charges. No make up classes available for after school program students as per school policy. Please keep in mind that all our different class locations will have different routines.

Registrations: All registration must be done through the website. Registration is only considered complete once the payment has been made in full. All promo codes require the payment to be made within 24 hours of registration. The discount will not be valid if payment has not been received in 24 hours of registration. Sibling discount is 5% per sibling after the first enrolled student. Only one discount or promo code can be applied per student.

Refunds: 100% of the fees will be refunded upto 48 hours before the first class minus a $20 administrative fee. No refunds will be given after the student attends his/her first class. All refunds must be requested in writing via email to ShehnaazDanceAcademy@gmail.com.

Attire: Children must wear class uniform: SDA t-shirt and black leggings/capris /track pants. We have a strict No Jeans policy. All hair should be neatly pulled and pinned away from the face. Long hair should be tied back in a ponytail or a braid. Please remove all accessories or dangling jewelry that is distracting.

Communication
From SDA: Shehnaaz Dance Academy communicates with the student families via email, as such please ensure that you have applied the appropriate filters to alert you to our emails. We send our practice video links and other important communications that may reference extra practices, performance opportunities, ticket sales, etc.  In the event of a class cancellation due to inclement weather or teacher emergency SDA will inform its clients as soon as possible by sending an email to the primary email address provided at the time of registration. Performing Arts Workshop (PAW) or Boys and Girls Club (BGC) is not eligible to answer any questions about the dance sessions.
TO SDA: We are focused on your children’s safety and education. Please refrain from discussing lengthy matters with us after class dismissals. We are happy to set up an appointment for a phone chat or in-person time to discuss any of your concerns. Furthermore, all requests, concerns and communication must be via email to ShehnaazDanceAcademy@gmail.com. We need written communication for any makeup, withdrawal requests etc. Our response time is 24-48 hours for all weekday requests. In case of emergency, please contact Shehnaaz Jagasia at 201.455.7285.

Drop off Class: 
a) All our sessions are drop off sessions, however, please do not leave your child unattended in the waiting area. You MUST wait with your child until they are called into the studio. At that point, you may leave and MUST return 5 minutes before class ends to pick them up. You may also wait in the waiting area for the duration of the session.
b) No parents or caregivers are allowed inside the PAW studio or BGC classrooms (unless invited in).
c) Please do not open the studio door when the class is in session. If you are running late, you have a window of 10 minutes to arrive. Studio door will be locked after the first 10 minutes.
d) For early pickup, please inform us in advance.
e) Please be mindful, that we are renting the studios/classrooms and not the waiting areas. The waiting area is a shared space and there may be another session in the other studio. Please refrain from making loud noises in the shared waiting areas. At PAW, please refrain from stepping behind or using the front desk. Please DO NOT SIT in the chair at the front desk. That is reserved for PAW personnel only.
f) The child will not be released without an authorized adult being present. SDA must be informed (via email only) if someone other than a parent or regular caregiver is picking up the child.
g) Due to the limited space in the waiting area, please do not invite guests and family to view the sessions.

Property: All parties are responsible for their own property. PAW and BGC discard unclaimed items every week. SDA is not liable for any lost or stolen property.

Food and Beverages: With the exception of water, food and other beverages are not allowed in the studio. Children should eat before the session and will not be allowed breaks to eat. Chewing gum is not allowed.

Maintain Decorum:  PAW families, please refrain from stepping behind the Front desk. Please do not leave any food or drinks on the waiting area furniture. Discard wrappers, cans, diapers and other items carefully. Any spills must be cleaned up promptly. When using the bathroom, please make sure to leave it neat and tidy. BGC families must wait in the waiting area on Level 1. Please do not wait to observe the children or have indulge in conversations outside the classrooms.

Behavior: Disruptive behavior will not be tolerated in the studios or the waiting areas. The studios have strict policies and any disruption will have to be attended to immediately. Climbing on furniture is not allowed in any studio or waiting area. If the child/children disturb the class they will be given a 2 fair warnings before action. If the behavior does not improve, the child will be withdrawn from the program without refund.

Self Sufficiency: All the children who attend the program must be potty trained.

Rules of the Premises:

PAW
a) Strollers, Tricycles, Skateboards, Bikes, Scooters are not allowed inside the PAW building or even in the hallway. They can be placed outside the building on the stroller/bike parking. Locks are available for safe keeping. SDA will provide the code for these on request.
b) Pets are not allowed on the premises.
c) The premises are a non-smoking zone.

BGC
a) Strollers, Tricycles, Skateboards, Bikes, Scooters are allowed inside the BGC building but they cannot be parked outside the classroom doors in the hallway on Level 2.
b) Pets are not allowed on the premises.
c) The premises are a non-smoking zone.